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Window Settings: These will allow you Minimize, Restore, and Close your Remote Desktop Connection window.Computer Name: The name of the computer you are connected to.Connection Strength: If your connection is poor (1-2 bars) you may experience slowness or loss of video quality.On Windows, a blue bar will show up at the top of your screen, this will display information and give options for the window: When you are using Remote Desktop Connection, it is important to disconnect properly to allow you to access your computer again in the future. Use and Configure GlobalProtect Connecting/Disconnecting from your computer GlobalProtect must be installed and active on your computer to use the Remote Desktop Connection. Your WesternU computer must be on and have no other users logged in to it to allow a connection. This allows you to use progams and access files stored directly on your computer. Remote Desktop Connection will allow you to access your WesternU computer as if you were in your office. Globalprotect is also not required to access your OneDrive or Sharepoint. GlobalProtect VPN is not required to access Microsoft Office programs, as well as your email (both in the Web and Outlook program). The softphone Avaya One-X also requires that GlobalProtect be connected. This includes Banner, EMR/EHR applications, network drives (Not OneDrive), as well as any WesternU databases. GlobalProtect VPN is only required to access on-campus resources. That same process can be completed to disconnect the program by clicking Disconnect. When GlobalProtect is connected, the icon will be colored with a checkmark:Ĭonnecting to the GlobalProtect can be completed by clicking icon in the system tray (bottom-right on Windows, top-right on MacOS) and clicking Connect. When GlobalProtect is disconnected, the icon will be grayed out: Use and Configure GlobalProtect Connecting/Disconnecting to GlobalProtect When you are finished with your work that requires GlobalProtect, disconnect the program. Staying connected full-time can cause issues when attempting to access other web resources or use other programs on your computer that requires Internet.įull instructions on downloading and configuring the GlobalProtect VPN program can be found at the link below: This will allow you to access your network drives, online services, and other applications that normally require you to be on campus. GlobalProtect is a VPN program that allows you to connect your computer to the WesternU network. In the article will be tips and best practices for these services and applications. WesternU has a plethora of services and utilities that allow work to be completed remotely.